Privacy Policy

Secura Design (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at securadesign.com or engage us for services.

We operate in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. If you are located in the European Economic Area, we also comply with the General Data Protection Regulation (GDPR).

We collect information you provide directly to us, including:

• Name and email address when you submit our contact form
• Company name, phone number, and project details you choose to share
• Communications you send us by email or through the site
• Payment information processed through our secure payment processor (we do not store card details)

We also automatically collect certain technical information when you visit our site:

• IP address and approximate geographic location
• Browser type, operating system, and device type
• Pages visited, time spent, and referring URLs
• Cookies and similar tracking technologies (see the Cookie section below)

We use the information we collect to:

• Respond to your enquiries and provide the services you request
• Send project updates, invoices, and service-related communications
• Improve our website and understand how visitors use it
• Comply with legal obligations and resolve disputes
• Send occasional marketing emails, only with your explicit consent. You may unsubscribe at any time.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Our website uses cookies (small text files stored on your device) to enable essential functionality, remember your preferences, and help us understand how visitors interact with our site.

We use the following categories of cookies:

• Essential cookies: required for the site to function. These cannot be disabled.
• Analytics cookies: help us understand traffic patterns (page views, session duration). We use anonymised data only.
• Preference cookies: remember settings you have chosen.

You can manage your cookie preferences using the banner shown on your first visit, or by adjusting your browser settings at any time. Note that disabling certain cookies may affect the functionality of the site.

We use the following trusted third-party services which may process your data on our behalf:

• Resend: transactional email delivery
• Cloudinary: image hosting and optimisation
• Vercel: website hosting and deployment
• Sentry: error monitoring (anonymised)
• Prisma Accelerate / Neon: database hosting

Each of these providers maintains their own privacy policies and security standards. We only share the minimum data necessary for them to perform their functions.

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 3 years. You may request deletion of your data at any time.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent to marketing communications at any time
• Lodge a complaint with your applicable privacy regulator

To exercise any of these rights, email us at hello@securadesign.com. We will respond within 30 days.

We implement industry-standard security measures including encrypted connections (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the “Last updated” date above. Continued use of the site after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Secura Design
Toronto, Ontario, Canada
hello@securadesign.com